Most frequent questions and answers
All sales for services are final. Returns for merchandise including t shirts, tops, jackets, hoodies, and other apparel will not be accepted unless the item is defective within 3 days of the date of purchase.
Clients must arrive at least 5 minutes prior to scheduled appointment. We do not accept appointments that are past 10 minutes from the scheduled appointment time. No call or no show appointments will result in the loss of the appointment and after two appointments all future appointments will be cancelled until communication has been made.
All appointments cancellations must be made at least 12 hours in advance. It is up to the client to reschedule all cancelled appointments. All month to month training sessions expire after 30 days of purchase and must be used within that 30 days or any remaining sessions will be lost. Training cannot be transferred to someone else.
Everyone is welcome to park in any driveway spot or on the street as long as it is not blocking another person’t driveway or home access.
We accept all major credit cards including Visa, MasterCard, Discover, and American Express for payments. We will accept your check payment after the first 3 initial payments. We do not accept 3rd party payments or payments over the phone.